Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. We aim to process your order as quickly as possible. Overseas deliveries can take anywhere from 7-16 days, if the order is in stock. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Is my product within warranty?
Warranty is 1 year from the day the order is shipped out.
Can I get a refund?
You are eligible to get a refund if the product arrived faulty, if you received the wrong order, or if you regretted your purchase and have not yet taken the product into use. Please contact us directly through our contact page, and we will assist you through the process. Please take pictures if your product did not arrive in pristine condition.
My product didn't work when I received it?
You are eligible to get a refund if the product arrived faulty.Please document the state of the product, and take pictures if your product did not arrive in pristine condition. Please contact us directly through our contact page, and we will assist you through the process.
Any question not answered here?
You can contact us through our contact page! We will be happy to assist you.